Your Questions Answered
Click on the 'Sign Up' button on our homepage and fill in the required details.
Use the 'Forgot Password' option on the login page and follow the instructions sent to your email.
Yes, log in to your account and navigate to the 'My Bookings' section.
Go to 'Account Settings' after logging in and edit your details.
Absolutely! We use advanced encryption protocols to keep your data safe and secure.
You can check room availability by visiting our website, entering your desired dates, and viewing available options. Alternatively, you can contact our reservations team directly by phone or email.
We offer a variety of room types, including:
- Standard Rooms
- Deluxe Rooms
- Suites
- Family Rooms
- Accessible Rooms
Check our website or contact us for detailed descriptions and features.
Our rooms typically include:
- Free Wi-Fi
- Air conditioning/heating
- Flat-screen TV with cable channels
- Complimentary toiletries
- Tea/coffee-making facilities
Some room types may also include additional amenities such as minibars, balconies, or kitchenettes.
Yes, you can make special requests (e.g., a room with a sea view or on a higher floor) during the booking process. While we cannot guarantee these requests, we will do our best to accommodate them.
Yes, we provide discounted rates for group bookings. Contact our reservations team with your group details, and we’ll be happy to assist.
- We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
- Online Payments: PayPal, Apple Pay, Google Pay
- Bank Transfers: For direct bookings (details provided upon request)
- Cash: Accepted at the front desk upon check-in
Yes, we offer secure online payment options during the booking process. You can pay using a credit/debit card, PayPal, or other supported payment platforms.
Yes, we accept major international credit cards and payment platforms like PayPal. If you have specific payment needs, please contact us in advance.
Yes, you can choose to pay at the hotel during check-in. However, a credit card may be required to guarantee your booking.
We do not charge additional fees for using credit cards or digital payment methods. However, your bank or payment provider may apply foreign transaction fees or other charges.
