Privacy Policy
Table of Content
Privacy Policy for Hottel.in
A. Scope
Thank you for choosing Hottel.in (“we,” “our,” or “us”), a platform dedicated to providing seamless hotel booking services and related offerings. Hottel.in operates under its parent company, Ommune IT Solution Pvt. Ltd.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services. By accessing or using Hottel.in, you acknowledge and accept the practices and policies described in this Privacy Policy.
B. Information We Collect
Personal Information
When you visit Hottel.in, create an account, or make a booking, we may collect personal information such as:
- Your name, email address, phone number, and mailing address.
- Payment details and billing information necessary to process your bookings.
- Any other relevant details required for the delivery of our services.
Usage Information
We collect information about your interactions with our website, such as:
- Pages you visit, links you click, and searches you conduct.
- Other actions taken on the site to improve our services and user experience.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These collect information about your preferences and activities on the website. You can disable cookies through your browser settings, though this may impact functionality.
Third-Party Sources
We may obtain additional information about you from trusted third parties, such as business partners, service providers, and publicly available sources, ensuring that any such data shared with us complies with applicable privacy laws.
C. How We Use Your Information
C.1. Providing Services
We use your personal information to:
- Facilitate and manage your bookings.
- Communicate with you regarding reservations or support.
C.2. Personalization
Your data helps us personalize your experience by suggesting relevant hotel options, special offers, and customized recommendation
C.3. Marketing
With your consent, we may send promotional emails, newsletters, and other marketing content. You can opt out at any time by following unsubscribe instructions or contacting us directly.
C.4. Analytics and Improvements
We analyze usage patterns to:
- Enhance our website’s functionality and user experience.
- Identify technical issues and optimize services.
Legal Compliance
We may use your information to comply with legal requirements, investigate fraud, or resolve disputes.
Information Sharing and Disclosure
Service Providers
Your information may be shared with trusted third-party service providers, such as:
- Payment processors, customer support, and IT infrastructure providers.
- These partners are obligated to protect your information and only use it as specified.
Business Partners
We may collaborate with business partners to provide relevant promotions or services, ensuring they adhere to data privacy laws.
Legal Requirements
We may disclose information to comply with legal obligations, protect our rights, or respond to lawful requests.
Aggregate and Anonymous Data
Non-identifiable data may be shared for research, analytics, or marketing purposes.
Data Security
We implement robust security measures to safeguard your personal information. However, no internet or electronic storage method is entirely secure, and we cannot guarantee absolute protection.
E. Your Privacy Choices
E.1. Account Settings
You can review and update your account information at any time through your profile settings on Hottel.in.
E.2. Communications
You can opt out of marketing communications by following the unsubscribe link in emails or contacting us directly.
E.4. Do Not Track
Hottel.in does not respond to Do Not Track signals. However, you can modify browser settings to manage tracking preferences.
E.4. Children’s Privacy
Hottel.in is not intended for use by individuals under 18. We do not knowingly collect information from children. If such data is identified, it will be promptly deleted.
E.5. Changes to this Privacy Policy
This Privacy Policy may be updated to reflect changes in practices or legal requirements. Material changes will be communicated via the website or other appropriate channels. Please review this policy periodically.
E.6. Contact Us
Contact Information
For any queries, contact us at:
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Email: support@hottel.in
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Phone: (+91) 8810991897
Frequently Asked Questions
Your Top Questions Answered
- Email: support@hottel.in
- Phone: (+91) 8810991897